| Vendor FAQ's
Q. How many items (products) can I list?
Unlimited. Please call one of our Business Consultant Team members for more details. In a
future version of our web site you will be able to create your own additional
product entries with associated pictures. Once you have an account setup, we
will mail you a set of instructions on how you can modify your product’s
description and pricing.
Q. How much will this service cost me?
Nothing. We charge a minimum consignment fee of 20% for each item sold on our web site.
Q. Are there any start-up fees or “hidden” costs?
No. We do offer additional services for a small fee. If you are interested in these services please contact one of our Business Consultant Team members.
Q. How do I change my product information?
After your account is created you can do it over the Internet. Otherwise, you can fax us your changes.
Q. How do I get a picture of my product on your web site?
After you sign up, all you need to do is send us your picture with your item along with a Product Information
Sheet. We will do the rest.
Q. How are returns handled?
Please read our attached “Return Policy”.
Q. The product I make is “custom” made or “one of a kind”, unless it is damaged during shipment, I cannot have the product returned. How will
this be handled?
Please read our attached “Return Policy”. We do not accept returns of this nature unless damaged during shipment.
Q. I don’t take credit cards, does that matter?
No. We will accept payment for purchases and pay you once the item has been delivered.
Q. How are you going to charge for shipping & handling?
You will be required to ship the purchased items to the customer. The shipping charge that is collected will be
passed on to the customer. You will help us in establishing proper shipping rates your items. We will send you a
return address label with our logo and mailing address to be placed on the package. A generic packing slip provided
by us will be included with each order. We require that all orders be shipped with a means of being insured. After an
order has been shipped, you are required to send to us the date in which the items are shipped and a tracking number.
We also require that you NOT include any other order forms or offers for other products that you produce.
Q. When will I get my money?
Not later than the fifteenth (15th) day of each month
we shall make a written report to you listing sales of the Goods made by you
during the previous calendar month. We shall remit to you for the Goods sold
an amount equal to: The amount of Goods sold minus consignment rate for the reported
period. We shall make such payments to Consignor within ten (10) days after the
date of each report.
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